Examine two of three intrapsychic or personal factors that impact conflict and its resolution. The first is bias. Personal beliefs and cognitions may lead to misperceptions and misunderstandings that may, if undetected and unidentified, have detrimental effects on attempts at resolution. A second factor is emotion. Emotions can have positive and negative effects on conflict and its resolution and, conversely, conflict and its resolution impacts emotions. This interaction between conflict and emotions occurs at all levels of conflict, from the interpersonal to the international. Personality is a third factor that affects conflict and its resolution. However conceptualized, and whatever the theory that explains it, personality influences behavior during conflict and attempts to resolve it. Understanding the role of personality and personality differences can provide information valuable to the successful resolution of a conflict.
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- Coleman, P., Deutsch, M., & Marcus, E. (2014). The handbook of conflict resolution: Theory and practice (3rd ed.). San Francisco, CA : Jossey-Bass.
- Chapter 11, “Judgmental Biases in Conflict Resolution and How to Overcome Them” (pp. 255-276)
- Chapter 12, “Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions” (pp. 283-306)
- Chapter 15, “Personality and Conflict” (pp. 400-429)
