Formal Communication Channels Formal communication in organizations follows the chain of command and is seen as official. The organizational chart indicates how these official messages should be routed. This activity is important because managers should know how to use different channels and patterns of communication to their advantage. The goal of this exercise is to challenge your knowledge of the different types of formal communication. Select the type of formal communication channel represented by each item listed below.
Your manager called a team meeting this week to discuss the group's progress on its current project. Vertical
The shipment of raw materials your company is waiting on is a week overdue. You call your supplier to ask about the reason for the holdup.
You often chat informally with one of your coworkers about her thoughts on the project you're working on together.
The human resources department recently sent an email blast regarding an update to the company's healthcare policy.
